Skip to main content

Addressing challenges of digital divide, public awareness, inclusive development

How is digital awareness propelling rural development in India? A note by S M Sehgal Foundation:
***
John Rawls in his path-breaking book titled, A Theory of Justice, proposed the two following principles that can easily be extended to empowerment and development of all citizens of a country, and in this context, the diverse population of India.
(1) Every citizen is entitled to equal rights along with basic liberties
(2) Social and economic inequalities are to be balanced in a way such as to:
(a) Provide the greatest benefit to the least advantaged,
(b) Provide equality of opportunity for all offices and positions.
Inclusive growth is a relevant policy goal for the people of India that will result in both growth and inclusion, and follow the Rawlsian “maximin” principle. The target should be to maximize the welfare of the poorest.
As we complete 75 years of independence, the diversity and divide in India is still stark and negatively skewed. With a large population still dependent on agriculture, underemployment is rampant; and a substantial part of the population is still afflicted with poverty.
Recent changes in Indian policy have undoubtedly delivered growth and inclusion; however, a sizable population in India is still below the poverty line, and a large marginal population is vulnerable to shocks like the COVID pandemic and droughts/ floods driven by climate change.
After all these years, we still await the catharsis of poverty and inequality. What has led to this situation? The crux of the problem has been political will. Someone aptly put it “Those who have (political) power do not have hunger; and those who have hunger, do not have power.”
Power is a multidimensional word. In this context, power is to have an effective say within forums. Thus empowerment and poverty eradication, to be successful, requires inclusive, small-sized, rural, disadvantaged forums to be in place. Empowering itself relates to providing education to people and creating conditions that would provide awareness, job creation, chances to learn from others, and an environment that allows them to earn a decent living to help them live a better life.
The way this positive change can be achieved is through empowerment. Empowerment can be achieved through education, information, and counseling. Access to information and communications technology has the potential to be a game changer to help rural and disadvantaged communities in India overcome poverty and lead to sustainable development.

Digital India and its impact on rural development

Digital India was launched in 2015 as a dream project of the Indian government. The vision was to transform rural India into a knowledge and digitally empowered society through dissemination of information and digital access to government services. The visionary step of the government was aimed at motivating and connecting rural India to a knowledge world through a backbone of a high-speed internet network.
The vision of digital India was threefold:
The Digital India Program was conceptualized on nine pillars and, in the rural context, besides creation of manufacturing infrastructure and manufacturing, the key areas were:
E-governance: Access to database, use of online repositories, integrate platforms through Aadhaar, public grievance redressal, etc.
E-Kranti: Electronic delivery of services like e-education, e-healthcare, information to farmers, financial inclusion, and justice, etc.
Impact for rural India has been slow but sure. In a large and diverse country, some impact areas have been:
Financial Inclusion: With the help of Digital India, financial inclusion has been accelerated through schemes such as Digital India, Direct benefit transfer, Rupay, UPI payments etc. The Jan Dhan–Aadhaar–Mobile has created a positive impact on the banking sector in the country. The benefits have percolated to the rural areas, and financial literacy has improved as the rural population gets integrated in the system. Direct benefit transfer (DBT) has created a major positive financial impact for rural communities by plugging leakages and speeding up distribution of subsidies, pensions, and other benefits under various schemes. All this has created a positive economic outlook in rural India.
E Governance: Projects such as Kisan Call Centres, Jagriti E-Sewa, e-District, Common Services Centres (CSCs), Mobile Seva, etc., have led to better service delivery, transparency and accountability, and improvement in government efficiency. The empowerment of people through information is slowly but surely spearheading rural India to contribute to the next phase of growth in the economy.
Education: Initiatives such as Pradhan Mantri Gramin Digital Saksharta Abhiyaan PMGDISHA have been started with the target of making six crore people in rural India digitally literate. Reaching rural education in India is crucial for the next phase of growth, and projects like SWAYAM are spearheading e-education through an offering of Massive Online Open Courses (MOOCs) for leveraging e-Education. Swayam provides a platform that facilitates hosting of all courses taught in classrooms from Class 9 till post-graduation with open access.

Helping inclusive development

While the government has been spearheading the inclusive development of rural areas with a slew of schemes, issues remain that need to be addressed. Areas such as lack of infrastructure, financial resources, public awareness, and most-importantly, the Digital Divide are challenges, need to be addressed. That is where a hybrid approach that builds public-private partnerships comes in to fill the gap.
S M Sehgal Foundation, a sustainable rural development NGO in India, has been working since 1999 to improve the quality of life of the rural communities. One of the main program areas of Sehgal Foundation is Transform Lives, which provides schoolchildren with access to a learning-conducive school environment and digital and life skills awareness. The foundation team under the Transform Lives program advocates Digital and Life Skills Awareness Trainings for schoolchildren and youth in alignment with the vision of National Digital Literacy Mission “to empower at least one person per household with crucial digital literacy skills by 2020.” This focus on bridging the divide between rural and urban children helps to develop their social and emotional skills and increases children’s knowledge of good governance and their own role in the development of their village.
Citizen Service Centers: Trained by S M Sehgal Foundation in digital and life skills awareness in 2017, Inaam and Masnun from village Nawli decided to study further in this area and enrolled in a computer course in a nearby Industrial Training Institute. They each hoped that after learning the skill, they would be able to contribute to their family income, which was solely dependent on agriculture. The Citizen Service Centers (CSC) opened by Inaam and Masnun in their village are one-stop shops promoted under Digital India Mission for people to apply for government programs, seek redressal, and enable better access to the programs. Their initiative is much talked about in their village, and local youth consider them as role models. They now are acting as a link between villagers and government programs.

E-labour cards for family members

In the village of Barota, thirty-two students enrolled in the digital awareness center facilitated by S M Sehgal Foundation. Students learned about computers, life skills, government programs, and internet use. After learning about government programs, especially about labor cards, many students applied for e-labor cards for their family members at the Citizen Service Center.

Digital health resource centre

As part of the project “Swastha Aahaar–Swastha Parivar” supported by a CSR partner, which is implemented by S M Sehgal Foundation, a Digital Health Resource Centre (DHRC) has been established in the gram panchayat building of Kalyanpur block, Bihar. This center is the hub of information and training on health and nutrition for villagers. It has IEC materials such as informative posters, leaflets, booklets, and a computer system, which are the sources for generating awareness on particular subjects like health, hygiene and sanitation, nutrition, government schemes related to maternal and child healthcare, and scholarship opportunities for adolescent girls.

Conclusion

In the past few years, digital awareness has become vital to India’s economic growth and the promoting of social and economic equity among the diverse demographic landscape. It is fostering empowerment in rural India by enhancing inclusion and access to information and public services and overcoming the country’s infrastructure deficit. Digital awareness is the way forward to empower and help India realize the ambition of creating a just and equitable society. Leveraging the untapped strengths of the rural population, it has the potential to propel India to the next stage of inclusive development and growth. The vision of a new India can be realized through the “maximin” principle in letter and spirit.

Comments

TRENDING

How Hindutva and the Taliban mirror each other in power and ideology

By Bhabani Shankar Nayak*  The recent visit of Taliban-appointed Afghan Foreign Minister Amir Khan Muttaqi to India and the warm reception extended to him by the Modi government have raised questions about India’s foreign policy direction. The decision appears to lend legitimacy to the Taliban regime, which continues to suppress democratic aspirations in Afghanistan. 

Justice for Zubeen Garg: Fans persist as investigations continue in India and Singapore

By Nava Thakuria*  Even a month after the death of Assam’s cultural icon Zubeen Garg in Singapore under mysterious circumstances, thousands of his fans and admirers across eastern India continue their campaign for “ JusticeForZubeenGarg .” A large digital campaign has gained momentum, with over two million social media users from around the world demanding legal action against those allegedly responsible. Although the Assam government has set up a Special Investigation Team (SIT), which has arrested seven people, and a judicial commission headed by Justice Soumitra Saikia of the Gauhati High Court to oversee the probe, public pressure for justice remains strong.

Celebrating 125 yr old legacy of healthcare work of missionaries

Vilas Shende, director, Mure Memorial Hospital By Moin Qazi* Central India has been one of the most fertile belts for several unique experiments undertaken by missionaries in the field of education and healthcare. The result is a network of several well-known schools, colleges and hospitals that have woven themselves into the social landscape of the region. They have also become a byword for quality and affordable services delivered to all sections of the society. These institutions are characterised by committed and compassionate staff driven by the selfless pursuit of improving the well-being of society. This is the reason why the region has nursed and nurtured so many eminent people who occupy high positions in varied fields across the country as well as beyond. One of the fruits of this legacy is a more than century old iconic hospital that nestles in the heart of Nagpur city. Named as Mure Memorial Hospital after a British warrior who lost his life in a war while defending his cou...

New RTI draft rules inspired by citizen-unfriendly, overtly bureaucratic approach

By Venkatesh Nayak* The Department of Personnel and Training , Government of India has invited comments on a new set of Draft Rules (available in English only) to implement The Right to Information Act, 2005 . The RTI Rules were last amended in 2012 after a long period of consultation with various stakeholders. The Government’s move to put the draft RTI Rules out for people’s comments and suggestions for change is a welcome continuation of the tradition of public consultation. Positive aspects of the Draft RTI Rules While 60-65% of the Draft RTI Rules repeat the content of the 2012 RTI Rules, some new aspects deserve appreciation as they clarify the manner of implementation of key provisions of the RTI Act. These are: Provisions for dealing with non-compliance of the orders and directives of the Central Information Commission (CIC) by public authorities- this was missing in the 2012 RTI Rules. Non-compliance is increasingly becoming a major problem- two of my non-compliance cases are...

Epic war against caste system is constitutional responsibility of elected government

Edited by well-known Gujarat Dalit rights leader Martin Macwan, the book, “Bhed-Bharat: An Account of Injustice and Atrocities on Dalits and Adivasis (2014-18)” (available in English and Gujarati*) is a selection of news articles on Dalits and Adivasis (2014-2018) published by Dalit Shakti Prakashan, Ahmedabad. Preface to the book, in which Macwan seeks to answer key questions on why the book is needed today: *** The thought of compiling a book on atrocities on Dalits and thus present an overall Indian picture had occurred to me a long time ago. Absence of such a comprehensive picture is a major reason for a weak social and political consciousness among Dalits as well as non-Dalits. But gradually the idea took a different form. I found that lay readers don’t understand numbers and don’t like to read well-researched articles. The best way to reach out to them was storytelling. As I started writing in Gujarati and sharing the idea of the book with my friends, it occurred to me that while...

N-power plant at Mithi Virdi: CRZ nod is arbitrary, without jurisdiction

By Krishnakant* A case-appeal has been filed against the order of the Ministry of Environment, Forest and Climate Change (MoEF&CC) and others granting CRZ clearance for establishment of intake and outfall facility for proposed 6000 MWe Nuclear Power Plant at Mithi Virdi, District Bhavnagar, Gujarat by Nuclear Power Corporation of India Limited (NPCIL) vide order in F 11-23 /2014-IA- III dated March 3, 2015. The case-appeal in the National Green Tribunal at Western Bench at Pune is filed by Shaktisinh Gohil, Sarpanch of Jasapara; Hajabhai Dihora of Mithi Virdi; Jagrutiben Gohil of Jasapara; Krishnakant and Rohit Prajapati activist of the Paryavaran Suraksha Samiti. The National Green Tribunal (NGT) has issued a notice to the MoEF&CC, Gujarat Pollution Control Board, Gujarat Coastal Zone Management Authority, Atomic Energy Regulatory Board and Nuclear Power Corporation of India Limited (NPCIL) and case is kept for hearing on August 20, 2015. Appeal No. 23 of 2015 (WZ) is filed, a...

Urgent need to study cause of large number of natural deaths in Gulf countries

By Venkatesh Nayak* According to data tabled in Parliament in April 2018, there are 87.76 lakh (8.77 million) Indians in six Gulf countries, namely Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and the United Arab Emirates (UAE). While replying to an Unstarred Question (#6091) raised in the Lok Sabha, the Union Minister of State for External Affairs said, during the first half of this financial year alone (between April-September 2018), blue-collared Indian workers in these countries had remitted USD 33.47 Billion back home. Not much is known about the human cost of such earnings which swell up the country’s forex reserves quietly. My recent RTI intervention and research of proceedings in Parliament has revealed that between 2012 and mid-2018 more than 24,570 Indian Workers died in these Gulf countries. This works out to an average of more than 10 deaths per day. For every US$ 1 Billion they remitted to India during the same period there were at least 117 deaths of Indian Workers in Gulf ...

History, culture and literature of Fatehpur, UP, from where Maulana Hasrat Mohani hailed

By Vidya Bhushan Rawat*  Maulana Hasrat Mohani was a member of the Constituent Assembly and an extremely important leader of our freedom movement. Born in Unnao district of Uttar Pradesh, Hasrat Mohani's relationship with nearby district of Fatehpur is interesting and not explored much by biographers and historians. Dr Mohammad Ismail Azad Fatehpuri has written a book on Maulana Hasrat Mohani and Fatehpur. The book is in Urdu.  He has just come out with another important book, 'Hindi kee Pratham Rachna: Chandayan' authored by Mulla Daud Dalmai.' During my recent visit to Fatehpur town, I had an opportunity to meet Dr Mohammad Ismail Azad Fatehpuri and recorded a conversation with him on issues of history, culture and literature of Fatehpur. Sharing this conversation here with you. Kindly click this link. --- *Human rights defender. Facebook https://www.facebook.com/vbrawat , X @freetohumanity, Skype @vbrawat

Matter of grave concern: International finance capital 'onslaught' on Indian finance and banking

By Devidas Tuljapurkar*  In recent years, there has been a concerning trend of increasing foreign control over Indian banks. It began with Laxmi Vilas Bank , which was acquired by Singapore-based DBS Group (Development Bank of Singapore). This was followed by the acquisition of Catholic Syrian Bank by the Canadian firm Fairfax . More recently, Yes Bank has seen a growing stake being taken over by Japan’s Sumitomo Mitsui Banking Corporation (SMBC), and now reports suggest that RBL Bank (formerly Ratnakar Bank Limited) is likely to be acquired by the United Arab Emirates’ (UAE) public sector lender, Emirates NBD (Emirates National Bank of Dubai).