Skip to main content

Whither decades old practice of replying to letters sent to higher ups, including PMO?

By NS Venkataraman*

In the pre-Independent days and for a few decades after independence, ministers, leading men in public life used to acknowledge letters from the public, particularly those with valid criticism or suggestions. This practice, unfortunately, now seems to have gone away.
When Mahatma Gandhi gave a call for the Quit India Movement, my father wrote a letter to him asking whether he should participate in the movement since his father was ill. Mahatma Gandhi replied that he should not do so, since he has an immediate duty to his father and the country has millions of people to take care of the movement.
When I was a student in the Annamalai University, I used to send suggestions to ministers and people who are known as intellectuals, on my views and ideas, for which I used to get quick replies.
I wrote a seven page letter to Rajaji, stressing the importance of world government. My father suggested that such long letter should not be written to Rajaji, as he was an aged person and would receive many letters everyday from India and abroad. However, Rajaji replied in a postcard in his own hand writing” your suggestion is a good one” and signed as C Rajagopalachari.
Before the last fateful trip of Dr CP Ramaswami Iyer to London (he died in 1966 at the age of 86 while on a visit to the United Kingdom), I wrote a letter to him about the importance of linking rivers in India. Dr CP immediately replied asking me to meet him at his residence in Ooty after his return from London to discuss the details.
My father was worried as to how a young person like me of 18 years would discuss with a person of Dr CP’s eminence about such a crucial issue and asked me to prepare details. I started studying the details allotting an hour every day but unfortunately Dr CP passed away in London and the meeting never took place. 
Unlike the earlier days, ministers and others have a number of assistants and communication can be sent fast by emails
During the anti-Hindi agitation days in Tamil Nadu, as a student, I wrote to Gulzarilal Nanda, who was the then home minister, about the feelings of students in Tamil Nadu on “Hindi imposition”. Nanda immediately replied explaining the government’s stand and view and ended the letter stating that “ the very fact there are students like you thinking on these lines give hope”.
I wrote to R Venkataraman, former President of India about the serious environmental issue in Besant Nagar, Chennai, due to the operation of open cremation ground. He immediately replied stating that he forwarded the letter to the Tamil Nadu chief minister and asked me to follow up with the chief minister's office and keep him informed.
Dr CP Ramaswami Iyer
I have continued this practice of writing such letters from my student days till now. I am now 75 years old.
Our trust used to conduct periodical meetings of deprived people like visually impaired women, street hawkers etc. to enable them to state their views and give their suggestions. Many deprived people used to express their views which are remarkable, particularly coming from those who are branded by the society as uneducated and poorly informed.
We would submit the suggestions made by these people to the chief ministers, the prime minister and others. We never receive acknowledgement or suitable reply these days.
In the case of the prime minister, a routine reply would come from the prime minister’s office (PMO) that the letter has been sent to the concerned ministry and that would be the end of the matter.
A few months back, a group of chemical engineers organized a meeting to discuss the prospects for setting up chemical projects in Tamil Nadu. After protracted discussions, we arrived at a view that tapioca/starch-based chemical complex with an investment of around Rs 1,500 crore should be set up in Salem region, where tapioca is grown extensively and chemicals from tapioca like citric acid etc., which are now entirely imported can be produced by eco friendly process.
A pre feasibility report was prepared after spending several man hours and was submitted to the chief minister, concerned minister and several secretaries. So far, even an acknowledgement letter has not been received.
It is said that these days, ministers and political/social leaders get many letters and they cannot be acknowledged individually. This is not true. Unlike the earlier days, ministers and others have a number of assistants and communication can be sent fast by emails.
The above change in conditions in acknowledging and suitably replying to the well meaning suggestions from the public reflect the falling regard for public opinion, amongst those in authority.
---
Trustee, Nandini Voice for The Deprived, Chennai

Comments

TRENDING

Mergers and privatisation: The Finance Minister’s misguided banking agenda

By Thomas Franco   The Finance Minister has once again revived talk of merging two or three large public sector banks to make them globally competitive. Reports also suggest that the government is considering appointing Managing Directors in public sector banks from the private sector. Both moves would strike at the heart of India’s public banking system . Privatisation undermines the constitutional vision of social and economic justice, and such steps could lead to irreversible damage.

Political misfires in Bihar: Reasons behind the Opposition's self-inflicted defeat

By Vidya Bhushan Rawat*  The Bihar Vidhansabha Election 2025 verdict is out. I maintained deliberate silence about the growing tribe of “social media” experts and their opinions. Lately, these do not fascinate me. Anyone forming an opinion solely on the basis of these “experts” lives in a fool’s paradise. I do not watch them, nor do I follow them on Twitter. I stayed away partly because I was not certain of a MahaGathbandhan victory, even though I wanted it. But my personal preference is not the issue here. The parties disappointed.

Buddhist shrines were 'massively destroyed' by Brahmanical rulers: Historian DN Jha

Nalanda mahavihara By Rajiv Shah  Prominent historian DN Jha, an expert in India's ancient and medieval past, in his new book , "Against the Grain: Notes on Identity, Intolerance and History", in a sharp critique of "Hindutva ideologues", who look at the ancient period of Indian history as "a golden age marked by social harmony, devoid of any religious violence", has said, "Demolition and desecration of rival religious establishments, and the appropriation of their idols, was not uncommon in India before the advent of Islam".

Celebrating 125 yr old legacy of healthcare work of missionaries

Vilas Shende, director, Mure Memorial Hospital By Moin Qazi* Central India has been one of the most fertile belts for several unique experiments undertaken by missionaries in the field of education and healthcare. The result is a network of several well-known schools, colleges and hospitals that have woven themselves into the social landscape of the region. They have also become a byword for quality and affordable services delivered to all sections of the society. These institutions are characterised by committed and compassionate staff driven by the selfless pursuit of improving the well-being of society. This is the reason why the region has nursed and nurtured so many eminent people who occupy high positions in varied fields across the country as well as beyond. One of the fruits of this legacy is a more than century old iconic hospital that nestles in the heart of Nagpur city. Named as Mure Memorial Hospital after a British warrior who lost his life in a war while defending his cou...

New RTI draft rules inspired by citizen-unfriendly, overtly bureaucratic approach

By Venkatesh Nayak* The Department of Personnel and Training , Government of India has invited comments on a new set of Draft Rules (available in English only) to implement The Right to Information Act, 2005 . The RTI Rules were last amended in 2012 after a long period of consultation with various stakeholders. The Government’s move to put the draft RTI Rules out for people’s comments and suggestions for change is a welcome continuation of the tradition of public consultation. Positive aspects of the Draft RTI Rules While 60-65% of the Draft RTI Rules repeat the content of the 2012 RTI Rules, some new aspects deserve appreciation as they clarify the manner of implementation of key provisions of the RTI Act. These are: Provisions for dealing with non-compliance of the orders and directives of the Central Information Commission (CIC) by public authorities- this was missing in the 2012 RTI Rules. Non-compliance is increasingly becoming a major problem- two of my non-compliance cases are...

Whither GIFT City push? Housing supply soars in Mumbai, Hyderabad, Pune, not Ahmedabad

By Rajiv Shah    A new report by a firm describing itself as a "digital real estate transaction and advisory platform," Proptiger , states that the Mumbai Metropolitan Region (MMR) has been the largest contributor to housing units among India's top eight cities currently experiencing a real estate boom. Accounting for 26.9% of all new launches, it is followed by Pune with 18.7% and Hyderabad with 13.6%. These three cities collectively represented 59.2% of the new inventory introduced during the third quarter (July to September 2025), which is the focus of the report’s analysis. 

N-power plant at Mithi Virdi: CRZ nod is arbitrary, without jurisdiction

By Krishnakant* A case-appeal has been filed against the order of the Ministry of Environment, Forest and Climate Change (MoEF&CC) and others granting CRZ clearance for establishment of intake and outfall facility for proposed 6000 MWe Nuclear Power Plant at Mithi Virdi, District Bhavnagar, Gujarat by Nuclear Power Corporation of India Limited (NPCIL) vide order in F 11-23 /2014-IA- III dated March 3, 2015. The case-appeal in the National Green Tribunal at Western Bench at Pune is filed by Shaktisinh Gohil, Sarpanch of Jasapara; Hajabhai Dihora of Mithi Virdi; Jagrutiben Gohil of Jasapara; Krishnakant and Rohit Prajapati activist of the Paryavaran Suraksha Samiti. The National Green Tribunal (NGT) has issued a notice to the MoEF&CC, Gujarat Pollution Control Board, Gujarat Coastal Zone Management Authority, Atomic Energy Regulatory Board and Nuclear Power Corporation of India Limited (NPCIL) and case is kept for hearing on August 20, 2015. Appeal No. 23 of 2015 (WZ) is filed, a...

Only one Indian national park rated ‘good’ by IUCN: Concerns over ecological governance

By A Representative   Environmental policy expert Shankar Sharma has written to the Ministry of Environment, Forest and Climate Change (MoEF&CC) and its affiliated institutions, expressing grave concern over India’s deteriorating ecological health. Citing the International Union for Conservation of Nature (IUCN)’s latest global review, which found that only Khangchendzonga National Park received a “Good” rating among 107 national parks, Sharma warned that the findings reveal a “serious concern for the overall health of the country’s flora, fauna, and environment.”

A comrade in culture and controversy: Yao Wenyuan’s revolutionary legacy

By Harsh Thakor*  This year marks two important anniversaries in Chinese revolutionary history—the 20th death anniversary of Yao Wenyuan, and the 50th anniversary of his seminal essay "On the Social Basis of the Lin Biao Anti-Party Clique". These milestones invite reflection on the man whose pen ignited the first sparks of the Great Proletarian Cultural Revolution and whose sharp ideological interventions left an indelible imprint on the political and cultural landscape of socialist China.