Skip to main content

A locked up offer? Govt of India 'not serious' in involving NGOs: IIM-A survey

Amitabh Kant
By Rajiv Shah
Was the Government of India serious when it asked 92,000 civil society organizations (CSOs) in early April to “assist” state governments and district administrations in taking care of food, shelter and other needs of migrant workers, known to have been affected by Prime Minister Narendra Modi’ sudden 21-day lockdown in order to “combat” the spread of Covid-19 virus, announced on March 24?
It wouldn’t seem so, if the a high-profile survey involving CSO leaders across India, carried out by the Indian Institute of Management-Ahmedabad (IIM-A), is any guide. Prepared by Prof Ankur Sarin with the help of a team of researchers associated with IIM Ahmedabad -- Bianca Shah, Ishu Gupta, Karan Singhal and Shraddha Upadhyay -- over 70% of those surveyed felt that government policymakers were “not at all” or “to a very limited extent” open to feedback and suggestions during during the lockdown.
Titled “Civil Society Leader Perceptions and Experiences during Covid-19”, the study revealed that while around 20% of CSO leaders had not had any chance to interact with any government officials till May second week, when the survey was carried out, “Around 80% of the large organisations and around 60% of the small organisations found policymakers ‘not at all receptive’ or ‘receptive to a limited extent’.”
The survey involved leaders of 64 CSOs working in relief work during the lockdown across India.
The letter to NGOs, sent by the Government of India thinktank Niti Aayog CEO Amitabh Kant on April 1, said, CSOs must “coordinate” and “work closely” with district administration and state governments so that measures of care, shelter, food and social distancing go hand in hand and they are fully taken care of in their present location.” The letter claimed, “It is our responsibility that no one goes without shelter and food.” 
A retired IAS bureaucrat of 1980 batch who headed the Delhi Mumbai Industrial Corridor Development Corporation (DMICDC) during the UPA regime, Kant currently heads the empowered group set up by the government to coordinate with private sectors, NGOs and international organisations for response-related activities to check spread of Covid-19. 
Known as a Narendra Modi man during Modi’s Gujarat chief ministership, Kant was made national secretary, Department for Promotion of Industry and Internal Trade (DPIIT) after the NDA came to power, and in 2016 joined Niti Aayog, after top-notch economist Arvind Panagariya resigned as Niti Aayog vice-chairman reportedly citing bureaucratic interference, returning to his teaching job in US.
The study said, “While around 60% of CSOs working in urban areas found policymakers unreceptive, more than 75% of CSOs working in rural areas found the same”, regretting, when asked about the most significant challenges faced on the ground, the most common issues highlighted were restrictions on mobility of their staff involved in relief efforts (over 60%) because imposed by the lockdown. About 55% said raising financial resources was another major issue that required addressing.
Around 80% of large organisations and 60% of small organisations found policymakers not at all receptive or receptive to a limited extent
Other issues identified by CSOs included “coordination with the government (over 45%), access to raw materials and grains (over 40%), and difficulties in managing ground operations (around 25%)”, the study said, adding, “The most common activities the leaders report engaging in are mobilising financial resources (above 55%) and engaging in relief efforts independent of government programmes and schemes (around 50%).”
Pointing out that coordinating with the government was “a significant challenge for the CSOs” in order to help migrant workers, the study suggested, this was a major reason why CSOs appeared to set aside working with the authorities, and instead concentrate their work in providing relief, and decided to not to waste time. It insisted, “This is consistent with relief efforts being largely independent of the government.” 
Not without reason, the study said, “Out of the CSOs working in rural areas, 48% found ‘very few’ or ‘almost none’ government functionaries accessible while only around 20% of CSOs working exclusively in urban areas found the same.”Further, around 45% felt that “almost none” or “very few” government functionaries were accessible and open to suggestions.
The study also found that more than 20% of leaders felt very few people in the communities were aware of the precautions, 45% felt the relevant directives concerning their work and the communities they work with was not clear,, and over 40% felt that only ‘very few’ or ‘almost none’ of the households in the communities were being able to access entitlements offered by the government authorities.

Comments

For some inexplicable reasons, this government seems to be afraid of NGOs/SCOs. Maybe they are worried that their vote bank will shrink if these organisations appear to be doing more work for the people--most of which should be done by the government.
Raju Adimari said…
Amitabh Kant is a Kerala Cadre IAS officer. How he becomes Modi man during Modi’s Gujarat chief ministership ? He was during those times working in Kerala not in Gujarat
Rajiv Shah said…
Mr Raju, pls Google: Economic Times August 9, 2009: "Centre appointed Amitabh Kant, known for pioneering the 'Incredible India' campaign, as chief executive of the corporation that would manage the industrial-cum-infrastructure project - Delhi Mumbai Industrial Corridor (DMIC)"

TRENDING

NYT: RSS 'infiltrates' institutions, 'drives' religious divide under Modi's leadership

By Jag Jivan   A comprehensive New York Times investigation published on December 26, 2025, chronicles the rise of the Rashtriya Swayamsevak Sangh (RSS) — characterized as a far-right Hindu nationalist organization — from a shadowy group founded in 1925 to the world's largest right-wing force, marking its centenary in 2025 with unprecedented influence and mainstream acceptance. Prime Minister Narendra Modi , who joined the RSS as a young boy and later became a full-time campaigner before being deputized to its political wing in the 1980s, delivered his strongest public tribute to the group in his August 2025 Independence Day address. Speaking from the Red Fort , he called the RSS a "giant river" with dozens of streams touching every aspect of Indian life, praising its "service, dedication, organization, and unmatched discipline." The report describes how the RSS has deeply infiltrated India's institutions — government, courts, police, media, and academia — ...

Domestic vote-bank politics 'behind official solidarity' with Bangladeshi Hindus

By Sandeep Pandey, Faisal Khan  The Indian government has registered a protest with Bangladesh over the mob lynching of two Hindus—Deepu Chandra Das in Mymensingh and Amrit Mandal in Rajbari. In its communication, the government cited a report by the Association of Hindus, Buddhists and Christian Unity Council, which claims that more than 2,900 incidents of killings, arson, and land encroachments targeting minorities have taken place since the interim government assumed power in Bangladesh. 

Dalit woman student’s death sparks allegations of institutional neglect in Himachal college

By A Representative   A Dalit rights organisation has alleged severe caste- and gender-based institutional violence leading to the death of a 19-year-old Dalit woman student at Government Degree College, Dharamshala, Himachal Pradesh, and has demanded arrests, resignations, and an independent inquiry into the case.

From colonial mercantilism to Hindutva: New book on the making of power in Gujarat

By Rajiv Shah  Professor Ghanshyam Shah ’s latest book, “ Caste-Class Hegemony and State Power: A Study of Gujarat Politics ”, published by Routledge , is penned by one of Gujarat ’s most respected chroniclers, drawing on decades of fieldwork in the state. It seeks to dissect how caste and class factors overlap to perpetuate the hegemony of upper strata in an ostensibly democratic polity. The book probes the dominance of two main political parties in Gujarat—the Indian National Congress and the BJP—arguing that both have sustained capitalist growth while reinforcing Brahmanic hierarchies.

Gig workers’ strike halts platforms, union submits demands to Labour Ministry

By A Representative   India’s gig economy witnessed an partial disruption on December 31, 2025, as a large number of delivery workers, app-based service providers, and freelancers across the country participated in a nationwide strike called by the Gig & Platform Service Workers Union (GIPSWU). The strike, which followed days of coordinated protests, shut down major platforms including Zomato , Swiggy , Blinkit , Zepto , Flipkart , and BigBasket in several areas.

Epic war against caste system is constitutional responsibility of elected government

Edited by well-known Gujarat Dalit rights leader Martin Macwan, the book, “Bhed-Bharat: An Account of Injustice and Atrocities on Dalits and Adivasis (2014-18)” (available in English and Gujarati*) is a selection of news articles on Dalits and Adivasis (2014-2018) published by Dalit Shakti Prakashan, Ahmedabad. Preface to the book, in which Macwan seeks to answer key questions on why the book is needed today: *** The thought of compiling a book on atrocities on Dalits and thus present an overall Indian picture had occurred to me a long time ago. Absence of such a comprehensive picture is a major reason for a weak social and political consciousness among Dalits as well as non-Dalits. But gradually the idea took a different form. I found that lay readers don’t understand numbers and don’t like to read well-researched articles. The best way to reach out to them was storytelling. As I started writing in Gujarati and sharing the idea of the book with my friends, it occurred to me that while...

Celebrating 125 yr old legacy of healthcare work of missionaries

Vilas Shende, director, Mure Memorial Hospital By Moin Qazi* Central India has been one of the most fertile belts for several unique experiments undertaken by missionaries in the field of education and healthcare. The result is a network of several well-known schools, colleges and hospitals that have woven themselves into the social landscape of the region. They have also become a byword for quality and affordable services delivered to all sections of the society. These institutions are characterised by committed and compassionate staff driven by the selfless pursuit of improving the well-being of society. This is the reason why the region has nursed and nurtured so many eminent people who occupy high positions in varied fields across the country as well as beyond. One of the fruits of this legacy is a more than century old iconic hospital that nestles in the heart of Nagpur city. Named as Mure Memorial Hospital after a British warrior who lost his life in a war while defending his cou...

2025 was not just a bad year—it was a moral failure, it normalised crisis

By Atanu Roy*  The clock has struck midnight. 2025 has passed, and 2026 has arrived. Firecrackers were already bursting in celebration. If this is merely a ritual, like Deepavali, there is little to comment on. Otherwise, I find 2025 to have been a dismal year, weighed down by relentless odds—perhaps the worst year I have personally witnessed.

Urgent need to study cause of large number of natural deaths in Gulf countries

By Venkatesh Nayak* According to data tabled in Parliament in April 2018, there are 87.76 lakh (8.77 million) Indians in six Gulf countries, namely Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and the United Arab Emirates (UAE). While replying to an Unstarred Question (#6091) raised in the Lok Sabha, the Union Minister of State for External Affairs said, during the first half of this financial year alone (between April-September 2018), blue-collared Indian workers in these countries had remitted USD 33.47 Billion back home. Not much is known about the human cost of such earnings which swell up the country’s forex reserves quietly. My recent RTI intervention and research of proceedings in Parliament has revealed that between 2012 and mid-2018 more than 24,570 Indian Workers died in these Gulf countries. This works out to an average of more than 10 deaths per day. For every US$ 1 Billion they remitted to India during the same period there were at least 117 deaths of Indian Workers in Gulf ...