Skip to main content

India's "smart city" managers have little or no experience in urban affairs, lack technical competencies: Report

Mumbai
By A Representative
Coming down heavily on the way Indian cities are managed, a new report has said that not only are they bogged with a huge staff vacancy – on an average 35% in the 23 metropolitan centres surveyed – what is worse, those who are responsible for running them, such as municipal commissioners, have little or no experience in urban management.
Pointing out that the “highest vacancy” found in Guwahati, the report, prepared by a Bengaluru-based high-profile NGO, Janaagraha, regrets, “None of the cities has cadre and recruitment rules that contain modern job descriptions covering both technical skills and managerial competencies for each role or position in the municipality.”
Called “The Annual Survey of India’s City-Systems (ASICS) 2017: Shaping India’s urban agenda”, the report, around the time when the Government of India is seeking to push the implementation of its Smart City projects,  states, “Commissioners of cities do not possess adequate domain experience in urban management constraining their ability to deliver strongly”, adding, “On average, commissioners only have 2.7 years of experience in urban management.”
Bengaluru
Worse, the report says, “Medium-sized cities have commissioners with 1.2 years of urban management experience, whereas large and mega cities have commissioners with 2.9 and 4.1 years respectively”, adding, “Commissioners in Ludhiana, Guwahati, Dehradun, Kanpur, Ranchi, Thiruvananthapuram and Chandigarh have less than a year’s experience in urban management.”
According to the report, “While it is true that 15 out of the 23 cities have access to a municipal cadre, the underlying rules are quite weak.” As against “robust and modern HR policies, municipalities lack normative standards for job roles, and clearly defined job descriptions covering both technical skills and managerial competencies.
Pointing out that mayors and councils in India’s cities are “toothless”. The report states, “They don’t have full decision-making authority over critical functions and services such as planning, housing, water, environment, fire and emergency services etc.”
Chennai
“Mayors and councils also cannot hire and fire their own management teams, severely constraining their ability to exact accountability for performance from city officials. They have limited say when it comes to investing or borrowing monies or finalising budgets”, the report says.
The report underlines, “Only four cities assessed can borrow without the sanction of state governments (with a debt-limitation policy), of which one is a medium sized city and three are large cities. Only seven cities can invest without prior state government approval, of which three are large cities and four are mega cities.”
“Only 11 out of 23 have full independence in budget-setting”, the report notes, adding, “Of these 11, one is a medium sized city, six are large cities and four are mega cities. All of the above have resulted in the municipality becoming a glorified service provider, far from a local self-government or a city government.”
The report regrets, “Parastatal agencies like the development authorities (which cover planning), water authorities or boards (that cover water and sewerage), transport corporations (that cover bus transport) report directly to state governments and to different departments/ministers within it.”
Pointing out that lack of transparency is the hallmark of Indian cities, the report says, “We find that 19 of the 23 Indian cities assessed are neither mandated to nor release basic yet important data sets in an open data format.”
Based on its analysis, the report gives Pune highest marks, 5.1 on a scale of 10, followed by Kolkata, Thiruvananthapuram, Bhubaneswar and Surat. Delhi ranks sixth, followed Ahmedabad and Hyderabad, while Bengaluru is ranked worse (3 out of 10). Even Bhopal, Jaipur and Patna rank higher.
However, according the report, out cities are “improving at a snail’s pace”, and their score between 3.0 and 5.1 is comparable with London and New York, which score 8.8, Johannesburg 7.6.

Comments

Uma said…
Not at all surprising. The babus only collect pay, which is from our money--with few exceptions--and the politicians who know even less, bully the ones who like to do something. A commissioner in Maharashtra might be suspended because he filed a FIR against a MLC for defaulting on loan payment without permission of the government!!!!

TRENDING

Academics urge Azim Premji University to drop FIR against Student Reading Circle

  By A Representative   A group of academics and civil society members has issued an open letter to the leadership of Azim Premji University expressing concern over the filing of a police complaint that led to an FIR against a student-run reading circle following a recent incident of violence on campus. The signatories state that they hold the university in high regard for its commitment to constitutional values, critical inquiry and ethical public engagement, and argue that it is precisely because of this reputation that the present development is troubling.

Was Netaji forced to alter face, die in obscurity in USSR in 1975? Was he so meek?

  By Rajiv Shah   This should sound almost hilarious. Not only did Subhas Chandra Bose not die in a plane crash in Taipei, nor was he the mysterious Gumnami Baba who reportedly passed away on 16 September 1985 in Ayodhya, but we are now told that he actually died in 1975—date unknown—“in oblivion” somewhere in the former Soviet Union. Which city? Moscow? No one seems to know.

UAPA action against Telangana activist: Criminalising legitimate democratic activity?

By A Representative   The National Investigation Agency's Hyderabad branch has issued notices to more than ten individuals in Telangana in connection with FIR No. RC-04/2025. Those served include activists, former student leaders, civil rights advocates, poets, writers, retired schoolteachers, and local leaders associated with the Communist Party of India (CPI) and the Indian National Congress. 

The ultimate all-time ODI XI: A personal selection of icons across eras

By Harsh Thakor* This is my all-time best XI chosen for ODI (One Day International) cricket:  1. Adam Gilchrist (W) – The absolute master blaster who could create the impact of exploding gunpowder with his electrifying strokeplay. No batsman was more intimidating in his era. Often his knocks decided the fate of games as though the result were premeditated. He escalated batting strike rates to surreal realms.

Swami Vivekananda's views on caste and sexuality were 'painfully' regressive

By Bhaskar Sur* Swami Vivekananda now belongs more to the modern Hindu mythology than reality. It makes a daunting job to discover the real human being who knew unemployment, humiliation of losing a teaching job for 'incompetence', longed in vain for the bliss of a happy conjugal life only to suffer the consequent frustration.

Aligning too closely with U.S., allies, India’s silence on IRIS Dena raises troubling questions

By Vidya Bhushan Rawat*  The reported sinking of the Iranian ship IRIS Dena in the Indian Ocean near Sri Lanka raises troubling questions about international norms and the credibility of the so-called rule-based order. If indeed the vessel was attacked by the American Navy while returning from a joint exercise in Visakhapatnam, it would represent a serious breach of trust and a violation of the principles that govern such cooperative engagements. Warships participating in these exercises are generally not armed for combat; they are meant to symbolize solidarity and friendship. The incident, therefore, is not only shocking but also deeply ironic.

Asbestos contamination in children’s products highlights global oversight gaps

By A Representative   A commentary published by the International Ban Asbestos Secretariat (IBAS) has drawn attention to the challenges governments face in responding effectively to global public-health risks. In an article written by Laurie Kazan-Allen and published on March 5, 2026, the author examines how the discovery of asbestos contamination in children’s play products has raised questions about regulatory oversight and international product safety. The article opens by reflecting on lessons from the COVID-19 pandemic, noting that governments in several countries were slow to respond to early warning signs of the crisis. Referring to the experience of the United Kingdom, the author writes that delays in implementing protective measures contributed to “232,112 recorded deaths and over a million people suffering from long Covid.” The commentary uses this example to illustrate what it describes as the dangers of underestimating emerging threats. Attention then turns...

The kitchen as prison: A feminist elegy for domestic slavery

By Garima Srivastava* Kumar Ambuj stands as one of the most incisive voices in contemporary Hindi poetry. His work, stripped of ornamentation, speaks directly to the lived realities of India’s marginalized—women, the rural poor, and those crushed under invisible forms of violence. His celebrated poem “Women Who Cook” (Khānā Banātī Striyāṃ) is not merely about food preparation; it is a searing indictment of patriarchal domestic structures that reduce women’s existence to endless, unpaid labour.

Buddhist shrines were 'massively destroyed' by Brahmanical rulers: Historian DN Jha

Nalanda mahavihara By Rajiv Shah  Prominent historian DN Jha, an expert in India's ancient and medieval past, in his new book , "Against the Grain: Notes on Identity, Intolerance and History", in a sharp critique of "Hindutva ideologues", who look at the ancient period of Indian history as "a golden age marked by social harmony, devoid of any religious violence", has said, "Demolition and desecration of rival religious establishments, and the appropriation of their idols, was not uncommon in India before the advent of Islam".