Skip to main content

Online education 'driving' digital divide: $1.97 bn industry's paid users grow at 6x rate

Counterview Desk
The People’s Union for Civil Liberties (PUCL), Maharashtra, in a new report in the series on Lockdown on Civil Liberties focusing on education has said that there is a huge “push-out” children due during the pandemic, with deepening digital-divide playing a major role. 
Titled “Broken Slates and Blank Screens: Education Under Lockdown”, the third in the series report, authored by Simantini Dhuru, says that already online enrolment for current academic year is reduced by half.
Out of about 2.14 lakh students in elementary schools in Maharashtra, only about 47.78% students have access to smart phones and 46.74% have remained connected to studies through various online learning initiatives of the department and the state government, it says.

Excerpts:

In the name of technology, the issue that is much discussed and debated from varied perspectives ranging from equity in access, affordability, to pedagogy and quality in information and communication technology (ICT) based or online/ remote learning is access. Here the issue is of lack of accurate information about access to ICT.
There are contrary figures from the state authorities themselves. For example, the Honorary Education Minister in a web seminar claimed that 59% children studying in Mumbai Municipal Corporation schools have access to smartphones (65% children in private schools have access). But a survey by Education Department, Mumbai Municipal Corporation puts this figure at 47.78%.
As per this study, out of about 2.14 lakh students in elementary schools only about 47.78% students have access to smart phones and 46.74% have remained connected to studies through various online learning initiatives of the department and the state government.
As per a survey by the Maharashtra State Council of Educational Research and Training (MSCERT) 66.4% families in the state do not have access to smartphones, while accessibility to personal desktop and laptop is only 0.8%. Then there are issues related with access to electricity, internet connectivity and economic power to purchase the devices and data packs for purpose of children’s education.
To speak of the entire state of Maharashtra, out of the 1,04,971 state schools about 3,400 Zilla Parishad schools do not have electricity. Of the total 1,060 Ashram schools (of the Tribal Development Department) while they do have electricity, are in remote areas where access to electricity is erratic but since these residential schools also are not yet functioning children in most Adivasi areas are without access to ‘online’ learning.
The Ministry of Human Resource Development, Government of India (MHRD) in its advisory to states has suggested four ‘distance education modes’ depending on categories of families with access to resources: 
  • Fully synchronous online classes – that mimic the classroom with live instructions, student response/participation (interactive audio-visual experience).
  • Partially online – a combination of synchronous and a-synchronous - with live instruction by teacher and off-line work submitted by students and graded by teachers (non-interactive, passive audio-visual experience). 
  • Instruction through TV (completely passive intake of audio-visual content). 
  • Instruction by radio (completely passive intake of only auditory content). 
These are options suggested keeping in mind access to technology which mirror the existing socio-economic status of families. This is where we need to consider the larger politics of ‘distance learning’ with serious pedagogic implications related with each of these options that are essentially discriminatory. 
Since it is incumbent on the parent to provide access it is irrefutably solidifying and deepening the technological/digital divide. There are Adivasis in remote areas, street children and pavement dwellers without access to any of the above but the government seems to have discounted them. 
Out of Maharashtra's 2.14 lakh students in elementary schools, 46.74% have remained connected to studies through online learning initiatives
The pandemic has been a boon to IT giants like Google. Currently, it has offered its services free-of-cost to Maharashtra state to ‘train’ teachers and parents to develop technical knowhow. Its information hub ‘Teach from Home’ is meant to support this exercise.
The vision of the state is indicative in a statement by the Chief Minister while announcing this initiative: “It has led us from the present to the future. All of us had questions regarding the future of education. We have come to a step closer to answering these questions due to the pandemic," said Thackeray. This leads us to the next phase of developments.

Private-public partnership goes online?

The state besides using some of the public channels (Sahyadri) has partnered with private players – in several places, none other than Jio platforms. Students of class X and XII are to receive their instruction on Jio TV, Jio Sawan radio and follow the given timetable.
However, only those with Jio smartphone can access this programming. In this context, we see a shift in the ‘cheapest plans’ offered by Jio. The two cheap options offered in February this year (Rs. 45 and 65) are now withdrawn and now the lowest on offer is for Rs 75.
Need we speak more about the idea of corporate philanthropy and the state’s understanding of PPP? There is also a case of programming by an NGO, Maharashtra Knowledge Corporation Limited, MKCL (incorporated under the Companies Act with governmental coordination by the Department of IT under GAD, GoM) that launched a ‘free-to-air’ content on the public channel Sahyadri but used the ‘classes’ mainly as a teaser to promote its app that has detailed content, activities, assignments.
This is merely a beginning, but every time one runs Google searches about content on ‘online education’ a barrage of advertisements for apps/packages crowds the screen – signalling the booming business that online learning is!
Another major development and example of pushing the agenda of privatization by taking advantage of the lockdown is the Strengthening Teaching-Learning and Results for States Program (STARS) project in partnership with the World Bank that was approved on June 27-28 without public consultations.
This project is to be piloted in six states including Maharashtra. It is an ‘Output based project’ claiming to improve learning quality adequate for participation in the Program for International Student Assessment (PISA) rather than the inputs -committing public resources on sustainable basis.
The project will have participation of non-state actors, NGOs, private schools, management firms like Ernst and Young, Boston consultancy. 85 % of the project’s cost would be borne by the Indian government, the rest would be financed through a World Bank loan.
A report titled ‘Online Education in India: 2021’ brought out by KPMG and Google in 2017 highlighted the growing influence of the Internet on the education industry in India. It predicted that by 2021 online education industry will be a $1.97 billion industry with a paid userbase growing at the rate of 6x.
“The online education segment is set to become a multi-billion dollar opportunity in India. There are many factors driving this growth including the perceived convenience, increased reach and personalisation offered by online channels,” said Nitin Bawankule, Industry Director, Google India.” The Covid-19 pandemic is for the ICT sector an added boon!

Online education and gender

When we look through the lens of gender, the option of ‘online’ education seems even more challenging. Prior to lockdown, a report brought out in January 2020 by UNICEF and Centre for Budget Policy Studies revealed that 40% girls in the age group of 15-18 are out of school, 30% of these have never been to school!
With the economic impact of the lockdown poorer families will be compelled to make hard decisions and education of girls will be the first casualty. This issue is linked to the study mentioned above as well as the overall available schools for secondary education as highlighted earlier. Large percentage of girls in the age group of 15-18 remaining out of school is due to absence of government high schools after 14 years, and parents opt to fund boy’s education in private schools thereafter.
This percentage now is likely to increase many-fold. Mobility and the relative freedom that girls had, to step-outside the domestic confines and experience childhood/adolescence with friends, is also being affected – now girls will need ‘purpose’ to step-out! This situation also mirrors itself in use of smart-phones – with boys being given priority while girls’ use of phones is viewed with suspicion.
With the loss of access to schools there is clear increase in incidence of child marriage. For example in Beed district (which is perennially drought prone) 80 cases of child marriage were reported and with intervention of activists, 16 FIRs were filed. 
But in the absence of active rights groups this trend can be said to go unchecked. Similarly there is no information on those who have migrated out of the state.

Comments

TRENDING

The soundtrack of resistance: How 'Sada Sada Ya Nabi' is fueling the Iran war

​ By Syed Ali Mujtaba*  ​The Persian track “ Sada Sada Ya Nabi ye ” by Hossein Sotoodeh has taken the world by storm. This viral media has cut across linguistic barriers to achieve cult status, reaching over 10 million views. The electrifying music and passionate rendition by the Iranian singer have resonated across the globe, particularly as the high-intensity military conflict involving Iran entered its second month in March 2026.

Kolkata dialogue flags policy and finance deficit in wetland sustainability

By A Representative   Wetlands were the focus of India–Germany climate talks in Kolkata, where experts from government, business, and civil society stressed both their ecological importance and the urgent need for stronger conservation frameworks. 

Beyond Lata: How Asha Bhosle redefined the female voice with her underrated versatility

By Vidya Bhushan Rawat*  The news of iconic Asha Bhosle’s ‘untimely’ demise has shocked music lovers across the country. Asha Tai was 92 years young. Normally, people celebrate a passing at this age, but Asha Bhosle—much like another legend, Dev Anand—never made us feel she was growing old. She was perhaps the most versatile artist in Bombay cinema. Hailing from a family devoted to music, Asha’s journey to success and fame was not easy. Her elder sister, Lata Mangeshkar, had already become the voice of women in cinema, and most contemporaries like Shamshad Begum, Suraiya, and Noor Jehan had slowly faded into oblivion. Frankly, there was no second or third to Lata Mangeshkar; she became the first—and perhaps the only—choice for music directors and all those who mattered in filmmaking. Asha started her musical journey at age 10 with a Marathi film, but her first break in Hindustani cinema came with the film "Chunariya" (1948). Though she was not the first choice of ...

Lata Mangeshkar, a Dalit from Devdasi family, 'refused to sing a song' about Ambedkar

By Pramod Ranjan*  An artist is known and respected for her art. But she is equally, or even more so known and respected for her social concerns. An artist's social concerns or in other words, her worldview, give a direction and purpose to her art. History remembers only such artists whose social concerns are deep, reasoned and of durable importance. Lata Mangeshkar (28 September 1929 – 6 February 2022) was a celebrated playback singer of the Hindi film industry. She was the uncrowned queen of Indian music for over seven decades. Her popularity was unmatched. Her songs were heard and admired not only in India but also in Pakistan, Bangladesh and many other South Asian countries. In this article, we will focus on her social concerns. Lata lived for 92 long years. Music ran in her blood. Her father also belonged to the world of music. Her two sisters, Asha Bhonsle and Usha Mangeshkar, are well-known singers. Lata might have been born in Indore but the blood of a famous Devdasi family...

Maoist activity in India: Weakening structures, 'shifts' in leadership, strategy and ideology

By Harsh Thakor*  Recent statements by government representatives have suggested that Maoism in India has been effectively eliminated, citing the weakening of central leadership and intensified security operations. These claims follow sustained counterinsurgency efforts across key regions, including central and eastern India. However, available information from security agencies and independent observers indicates that while the organizational structure of the CPI (Maoist) has been significantly disrupted, elements of the movement remain active. Reports acknowledge the continued presence of cadres in certain forested regions such as Bastar and parts of Dandakaranya, alongside smaller, decentralized units adapting their operational strategies.

46% own nothing, 1% own 18%: The truth about India’s land inequality

By Vikas Meshram *  “Agriculture is the backbone of India” — this is what we have been hearing for generations. But there is a pain hollowing out this backbone from within: the unequal distribution of land. On one hand, news of farmer suicides, indebtedness, and rural migration keeps coming; on the other, agricultural land across the country continues to concentrate in the hands of a few wealthy individuals.

From Manesar to Noida: Workers take to streets for bread, media looks away

By Sunil Kumar*   Across several states in India, a workers’ movement is gathering momentum. This is not a movement born of luxury or ambition, nor a demand for power-sharing within the state. At its core lies a stark and basic plea: the right to survive with dignity—adequate food, and wages sufficient to afford it.

US study links ultra-processed diets to preterm birth, sparks concern in India

By Jag Jivan   A growing body of scientific evidence linking ultra-processed food (UPF) consumption during pregnancy to adverse maternal and neonatal outcomes has sparked fresh concern among public health experts, with Indian nutrition advocates warning of serious implications for the country’s already strained maternal health landscape.

Midnight weeping: The sociology of tragic vision in Badri Narayan’s poetry

By Ravi Ranjan*  Badri Narayan, a distinguished Hindi poet and social scientist, occupies a unique position in contemporary Indian intellectual life by bridging the worlds of creative literature and critical social inquiry. His poetic journey began significantly with the 1993 collection 'Saca Sune Hue Kaï Dina Hue' (Truth Heard Many Days Ago). As a social historian and cultural anthropologist, Narayan pioneered a methodological shift away from elite archives toward the oral traditions and folk myths of marginalized communities. He eventually legitimized "folk-ethnography" as a rigorous academic discipline during his tenure as Director of the G.B. Pant Social Science Institute.