Skip to main content

Aadhaar's image makeover? Govt of India "refusing to divulge" info on amount being spent by UIDAI

By Reetika Khera*
Why is the Unique Identity Authority of India (UIDAI) refusing to divulge its advertising expenses? Two attempts were made recently to obtain information from UIDAI on advertising expenditure.
1. Right to Information (RTI) query
On November 15, 2017, the following RTI request was filed with UIDAI:
“According to a newspaper report in 'Economic Times' on July 12, 2014, a new agency was employed for an image makeover for Aadhaar. In this article, it is stated that such agencies were employed in the past also and the tenure of agencies empanelled earlier was over. According to the attached UIDAI documents also, such agencies were employed and some budget was allocation for such branding work.
“Please provide: 1. A List of all agencies that were empanelled since the creation of UIDAI in 2009. 2. For each agency, please provide the amount spent in each financial year.”
On January 3, 2018, the Media Division of the UIDAI denied the requested information, as follows: “The information sought by you cannot be disclosed as per the provisions mentioned in Section 8 (1)(d) and 8 (1)(j) of the Right to information Act, 2005” [8(1)(d) pertains to adversely affecting third party’s competitive position and 8(1)(j) to personal information].
Reetika Khera
2. Parliamentary question in Rajya Sabha
On 27 July, 2018, the following questions were asked (emphasis added):
(a) whether UIDAI has been hiring advertising and creative agencies for publicity and undertaking an image makeover for Aadhaar programme;
(b) if so, the details of such agencies hired since 2014 and the funds spent thereon;
(c) whether UIDAI refused to reveal the details of such agencies hired and money paid to them in an RTI response recently; and
(d) if so, the basis on which this information has been denied? 

The Minister (Shri Ravi Shankar Prasad) replied (emphasis added):
(a): Unique Identification Authority of India (UIDAI) doesn’t hire advertising and creative agencies for image makeover for Aadhaar programme. It carries out only information, education and communication (IEC) activities in order to generate awareness and convey the benefits of the Aadhaar to the residents.
(b): Does not arise in view of (a) above.
(c) and (d): No, Sir. The replies to RTI queries are provided to the applicants as per provisions of the RTI Act, 2005.
Note: In both cases, UIDAI is evading the query. In the first instance, it invokes RTI exemptions. In the second instance, it denies that money was spent on image makeover and calls it IEC. If so, then why did it need to invoke RTI exemptions in the first instance? The fact is that UIDAI has been spending a fair amount on image make-over activities, whether one calls them IEC or something else. Why is it trying to hide these expenses?
---
*Associate Professor of Economics in the Public Systems Group at the Indian Institute of Management, Ahmedabad, currently on leave from the Indian Institute of Technology, Delhi

Comments

TRENDING

From plagiarism to proxy exams: Galgotias and systemic failure in education

By Sandeep Pandey*   Shock is being expressed at Galgotias University being found presenting a Chinese-made robotic dog and a South Korean-made soccer-playing drone as its own creations at the recently held India AI Impact Summit 2026, a global event in New Delhi. Earlier, a UGC-listed journal had published a paper from the university titled “Corona Virus Killed by Sound Vibrations Produced by Thali or Ghanti: A Potential Hypothesis,” which became the subject of widespread ridicule. Following the robotic dog controversy coming to light, the university has withdrawn the paper. These incidents are symptoms of deeper problems afflicting the Indian education system in general. Galgotias merely bit off more than it could chew.

The 'glass cliff' at Galgotias: How a university’s AI crisis became a gendered blame game

By Mohd. Ziyaullah Khan*  “She was not aware of the technical origins of the product and in her enthusiasm of being on camera, gave factually incorrect information.” These were the words used in the official press release by Galgotias University following the controversy at the AI Impact Summit in Delhi. The statement came across as defensive, petty, and deeply insensitive.

Farewell to Saleem Samad: A life devoted to fearless journalism

By Nava Thakuria*  Heartbreaking news arrived from Dhaka as the vibrant city lost one of its most active and committed citizens with the passing of journalist, author and progressive Bangladeshi national Saleem Samad. A gentleman who always had issues to discuss with anyone, anywhere and at any time, he passed away on 22 February 2026 while undergoing cancer treatment at Dhaka Medical College Hospital. He was 74. 

From ancient wisdom to modern nationhood: The Indian story

By Syed Osman Sher  South of the Himalayas lies a triangular stretch of land, spreading about 2,000 miles in each direction—a world of rare magic. It has fired the imagination of wanderers, settlers, raiders, traders, conquerors, and colonizers. They entered this country bringing with them new ethnicities, cultures, customs, religions, and languages.

Conversion laws and national identity: A Jesuit response response to the Hindutva narrative

By Rajiv Shah  A recent book, " Luminous Footprints: The Christian Impact on India ", authored by two Jesuit scholars, Dr. Lancy Lobo and Dr. Denzil Fernandes , seeks to counter the current dominant narrative on Indian Christians , which equates evangelisation with conversion, and education, health and the social services provided by Christians as meant to lure -- even force -- vulnerable sections into Christianity.

Sergei Vasilyevich Gerasimov, the artist who survived Stalin's cultural purges

By Harsh Thakor*  Sergei Vasilyevich Gerasimov (September 14, 1885 – April 20, 1964) was a Soviet artist, professor, academician, and teacher. His work was posthumously awarded the Lenin Prize, the highest artistic honour of the USSR. His paintings traced the development of socialist realism in the visual arts while retaining qualities drawn from impressionism. Gerasimov reconciled a lyrical approach to nature with the demands of Soviet socialist ideology.

Thali, COVID and academic credibility: All about the 2020 'pseudoscientific' Galgotias paper

By Jag Jivan*    The first page image of the paper "Corona Virus Killed by Sound Vibrations Produced by Thali or Ghanti: A Potential Hypothesis" published in the Journal of Molecular Pharmaceuticals and Regulatory Affairs , Vol. 2, Issue 2 (2020), has gone viral on social media in the wake of the controversy surrounding a Chinese robot presented by the Galgotias University as its original product at the just-concluded AI summit in Delhi . The resurfacing of the 2020 publication, authored by  Dharmendra Kumar , Galgotias University, has reignited debate over academic standards and scientific credibility.

Development at what cost? The budget's blind spot for the environment

By Raj Kumar Sinha*  The historical ills in the relationship between capital and the environment have now manifested in areas commonly referred to as the "environmental crisis." This includes global warming, the destruction of the ozone layer, the devastation of tropical forests, mass mortality of fish, species extinction, loss of biodiversity, poison seeping into the atmosphere and food, desertification, shrinking water supplies, lack of clean water, and radioactive pollution. 

Development vs community: New coal politics and old conflicts in Madhya Pradesh

By Deepmala Patel*  The Singrauli region of Madhya Pradesh, often described as “India’s energy capital,” has for decades been a hub of coal mining and thermal power generation. Today, the Dhirouli coal mine project in this district has triggered widespread protests among local communities. In recent years, the project has generated intense controversy, public opposition, and significant legal and social questions. This is not merely a dispute over one mine; it raises a larger question—who pays the price for energy development? Large corporate beneficiaries or the survival of local communities?