Skip to main content

Bureaucracy is stumbling block on road to accountable governance: Kerala SIC

By Venkatesh Nayak*
The Supreme Court in a landmark judgement about transparency in the banking sector announced on December 16, expressed its concerns about the manner in which many Public Information Officers reject people’s requests for information under The Right to Information Act, 2005 (RTI Act). Some Information Commissions are only adding their weight to the problems that are increasingly preventing the effective implementation of the Act, instead of resolving them. The latest instance of this trend is from Kerala.
In January 2015, Ms. Shikha Chhibbar, Project Officer, Access to Justice Programme, CHRI, submitted an RTI application to the Home Department, Government of Kerala seeking information about action taken to comply with the Supreme Court’s directives in the matter of State of Gujarat vs Kishanbhal [(2014) 5 SCC 108] delivered in in January 2014. She paid the RTI application fee of Rs. 10 using an Indian Postal Order (IPO).
The Public Information Officer (PIO) of the Home Department promptly returned the RTI application stating that IPO was not a recognised mode of payment under the State Government’s RTI Rules and demanded fee payment in cash or through Bank draft or court fee stamp. As fee payment in cash was not possible due to the distance between Delhi and Thiruvananthapuram and court fee stamps bought in Delhi would not be acceptable in Kerala, Ms. Chhibbar sent a Bank draft spending more than triple the amount on bank charges and postage.
Simultaneously, she filed a complaint with the Kerala State Information Commission (SIC) arguing that IPOs were not prohibited by the RTI Rules as a mode of fee payment and that the value of the IPO could be readily realised by the PIO upon presenting it to the concerned post office for redemption. This complaint case filed in January was decided by the Kerala SIC on 2nd December.
The SIC has dismissed the complaint holding that IPOs are not a valid mode of payment under the RTI Rules and that the PIO’s action of rejecting the RTI application was not improper or illegal. Despite the Complainant pointing out that Section 7(1) of the RTI Act permitted a PIO to rejection of an RTI application only by invoking the exemptions specified in Sections 8 and 9 of the RTI Act and no other reason would be valid or legitimate, the SIC chose to ignore that plea. Nor did the SIC bother to make a recommendation to the State Government to consider amending the RTI Rules to include IPOs as a valid mode of payment.
The Central Government and several State Governments accept IPOs for fee payment. Members of the RTI fraternity in Kerala have pointed out the deteriorating situation vis-a-vis the implementation of the RTI Act in Kerala thanks to an SIC which is not only orthodox in its approach to transparency but also has several vacant posts of Information Commissioners. The recent order of the Kerala SIC only strengthens this collective impression. The Home Department has sent some documents as evidence of action taken to implement the Apex Court’s directives.

Background of the RTI intervention – ascertaining compliance with a set of directives of the Supreme Court

The Kishanbhai case was about the acquittal of the Respondent in a case of rape-cum-murder of a six year old girl child in 2003 in Gujarat, for want of convincing evidence. The judges of the Apex Court expressed their anguish at having to set aside the conviction because the prosecution had not been able to prove its case beyond reasonable doubt, despite their conscience being troubled by the barbarity of the crime. In order to make shoddy investigators and incompetent prosecutors accountable for acquittals of such kind in criminal cases, the Apex Court laid down a mechanism for reviewing such cases to ascertain the reasons for the lapses, fixing responsibility and launching disciplinary action against errant officers, documenting such cases for use in enhanced training programmes for investigators and prosecutors. A series of directions to this effect are given at the end of the text of the judgement.
Several experts of human rights law and criminal law have been critical of the “conviction oriented-ness” of this judgement. However neither the State of Gujarat, nor any of the other Government or any human rights/criminal law expert or advocacy organisation has sought a review of the directions of the Apex Court in this case. So under Articles 141 and 144 of the Constitution these directions have attained the status of law that all jurisdictions must comply with. In January this year, we decided to ascertain the steps taken by States and Union Territories to comply with these directions. It was in this context that Ms. Chhibbar filed her RTI application with the Home Department of Kerala.
In several States leading RTI activists and campaigners agreed to partner with us and seek information from their Governments about the action taken to comply with the Apex Court’s directives inKishanbhai. Armed with the circular issued by the Union Home Ministry (MHA) drawing the attention of the Governments of all States and UTs, they filed RTIs in 27 States and 3 UTs to ascertain compliance.

RTI interventions woke up the Governments of Maharashtra, J&K and Manipur to the Apex Court’s directives

Maharashtra SIC was the first to take up this matter. Mr. Bhaskar Prabhu of Mahiti Adhikar Manch and National Campaign for People’s Right to Information (NCPRI) filed 3 RTI applications (thanks to the 150 word limit) with the State’s Home Department seeking details of action taken on the Apex Court’s directives. The Government did not bother to respond. The matters escalated to the SIC in less than 4 months – remarkable speed as compared to other Information Commissions which receive a large number of appeals and complaints that remain pending for several months or even years on end. The State Government initially denied knowledge of the MHA circular.
When Mr. Prabhu submitted a copy of the same to the SIC, it became apparent that the State Government had slept over it for more than a year. The SIC took a grave view of the lackadaisical manner in which the Government had dealt with the Apex Court’s directives. The SIC directed the Chief Secretary to inquire into the lack of response to the RTI applications on such an important matter as compliance of the Apex Court’s directives and recommended launch of disciplinary action against the officers found delinquent as a result of the inquiry. This order was issued in May, 2015. Not having received any communication from the Government about action taken on the SIC’s order, Mr. Prabhu has once again sought details of compliance with the SIC’s order under the RTI Act.
The SIC of Jammu and Kashmir (J&K SIC) was the next authority to take note of similar non-compliance on a complaint filed by RTI activist and journalist Mr. Raman Sharma. Upon not receiving any reply from the State Home Department to his RTI application regarding compliance with the Apex Court[‘s directives in Kishanbhai, he filed a complaint with the J&K SIC. The Home Department pleaded that it had not received Mr. Sharma’s RTI application at all. However evidence of submission of the RTI application was provided during the hearing to prove otherwise.
The submissions of the J&K Police who attended the hearings revealed that although they had issued some instructions after receiving the MHA’s circular the committee that was required to be constituted to inquire into lapses of the investigating and prosecuting authorities as directed by the Apex Court had not been set up until the J&K SIC took notice of the RTI complaint. The J&K SIC recommended that the State Government implement the directives of the Apex Court in letter and spirit. It also issued a penalty show cause notice to the PIO of the J&K Home Department.
The Manipur SIC has also taken note of this matter. Mr. Joykumar Wahengbam, Executive Director, Human Rights Initiative and a Co-Convenor of NCPRI filed an RTI with the State’s Home Department about action taken on the Apex Court’s directives inKishanbhai. The PIO rejected the RTI application pointing to a circular issued by the State Government 10 years ago exempting the entire Home Department under Section 24 of the RTI Act. When the matter escalated to the Manipur SIC, in November this year, the SIC rejected the Home Department’s plea holding that implementing the Apex Court’s directives is related to allegations of violation of human rights and therefore the PIO should disclose all information to the applicant free of charge within 45 days. Mr. Wahengbam is still waiting for the information.
In many other States this matter has escalated to the concerned SICs while in a few others some documents relating to compliance with the Apex Court’s directives in Kishanbhai have been supplied. While RTI is proving to be a very useful tool in demanding transparency about lack of action in public authorities on key issues, the somnolence or impunity, as the case may be, of the bureaucracy is proving to be a stumbling block on the road to accountable governance.

*Programme Coordinator, Access to Information Programme, Commonwealth Human Rights Initiative, New Delhi

Comments

TRENDING

Gujarat Information Commission issues warning against misinterpretation of RTI orders

By A Representative   The Gujarat Information Commission (GIC) has issued a press note clarifying that its orders limiting the number of Right to Information (RTI) applications for certain individuals apply only to those specific applicants. The GIC has warned that it will take disciplinary action against any public officials who misinterpret these orders to deny information to other citizens. The press note, signed by GIC Secretary Jaideep Dwivedi, states that the Right to Information Act, 2005, is a powerful tool for promoting transparency and accountability in public administration. However, the commission has observed that some applicants are misusing the act by filing an excessive number of applications, which disproportionately consumes the time and resources of Public Information Officers (PIOs), First Appellate Authorities (FAAs), and the commission itself. This misuse can cause delays for genuine applicants seeking justice. In response to this issue, and in acc...

A comrade in culture and controversy: Yao Wenyuan’s revolutionary legacy

By Harsh Thakor*  This year marks two important anniversaries in Chinese revolutionary history—the 20th death anniversary of Yao Wenyuan, and the 50th anniversary of his seminal essay "On the Social Basis of the Lin Biao Anti-Party Clique". These milestones invite reflection on the man whose pen ignited the first sparks of the Great Proletarian Cultural Revolution and whose sharp ideological interventions left an indelible imprint on the political and cultural landscape of socialist China.

'MGNREGA crisis deepening': NSM demands fair wages and end to digital exclusions

By A Representative   The NREGA Sangharsh Morcha (NSM), a coalition of independent unions of MGNREGA workers, has warned that the Mahatma Gandhi National Rural Employment Guarantee Act (MGNREGA) is facing a “severe crisis” due to persistent neglect and restrictive measures imposed by the Union Government.

Gandhiji quoted as saying his anti-untouchability view has little space for inter-dining with "lower" castes

By A Representative A senior activist close to Narmada Bachao Andolan (NBA) leader Medha Patkar has defended top Booker prize winning novelist Arundhati Roy’s controversial utterance on Gandhiji that “his doctrine of nonviolence was based on an acceptance of the most brutal social hierarchy the world has ever known, the caste system.” Surprised at the police seeking video footage and transcript of Roy’s Mahatma Ayyankali memorial lecture at the Kerala University on July 17, Nandini K Oza in a recent blog quotes from available sources to “prove” that Gandhiji indeed believed in “removal of untouchability within the caste system.”

Targeted eviction of Bengali-speaking Muslims across Assam districts alleged

By A Representative   A delegation led by prominent academic and civil rights leader Sandeep Pandey  visited three districts in Assam—Goalpara, Dhubri, and Lakhimpur—between 2 and 4 September 2025 to meet families affected by recent demolitions and evictions. The delegation reported widespread displacement of Bengali-speaking Muslim communities, many of whom possess valid citizenship documents including Aadhaar, voter ID, ration cards, PAN cards, and NRC certification. 

'Centre criminally negligent': SKM demands national disaster declaration in flood-hit states

By A Representative   The Samyukt Kisan Morcha (SKM) has urged the Centre to immediately declare the recent floods and landslides in Punjab, Himachal Pradesh, Jammu & Kashmir, Uttarakhand, and Haryana as a national disaster, warning that the delay in doing so has deepened the suffering of the affected population.

'Govts must walk the talk on gender equality, right to health, human rights to deliver SDGs by 2030'

By A Representative  With just 64 months left to deliver on the Sustainable Development Goals (SDGs), global health and rights advocates have called upon governments to honour their commitments on gender equality and the human right to health. Speaking ahead of the 80th United Nations General Assembly (UNGA), experts warned that rising anti-rights and anti-gender pushes are threatening hard-won progress on SDG-3 (health and wellbeing) and SDG-5 (gender equality).

Saffron Kingdom – a cinematic counter-narrative to The Kashmir Files

By Syed Ali Mujtaba*  “Saffron Kingdom” is a film produced in the United States by members of the Kashmiri diaspora, positioned as a response to the 2022 release “The Kashmir Files.” While the latter focused on the exodus of Kashmiri Pandits and framed Kashmiri Muslims as perpetrators of violence, “Saffron Kingdom” seeks to present an alternate perspective—highlighting the experiences of Kashmiri Muslims facing alleged abuses by Indian security forces.

From lazy to lost? The myths and realities behind generational panic about youth

By Bhabani Shankar Nayak   Older generations in many societies often describe the young with labels such as “lazy, unproductive, lost, anxious, depoliticised, unpatriotic or wayward.” Others see them as “social media, mobile phone and porn addicts.” Such judgments arise from a generational anxiety rooted in fears of losing control and from distorted perceptions about youth, especially in the context of economic crises, conflicts, and wars in which many young lives are lost.