Skip to main content

India's "smart city" managers have little or no experience in urban affairs, lack technical competencies: Report

Mumbai
By A Representative
Coming down heavily on the way Indian cities are managed, a new report has said that not only are they bogged with a huge staff vacancy – on an average 35% in the 23 metropolitan centres surveyed – what is worse, those who are responsible for running them, such as municipal commissioners, have little or no experience in urban management.
Pointing out that the “highest vacancy” found in Guwahati, the report, prepared by a Bengaluru-based high-profile NGO, Janaagraha, regrets, “None of the cities has cadre and recruitment rules that contain modern job descriptions covering both technical skills and managerial competencies for each role or position in the municipality.”
Called “The Annual Survey of India’s City-Systems (ASICS) 2017: Shaping India’s urban agenda”, the report, around the time when the Government of India is seeking to push the implementation of its Smart City projects,  states, “Commissioners of cities do not possess adequate domain experience in urban management constraining their ability to deliver strongly”, adding, “On average, commissioners only have 2.7 years of experience in urban management.”
Bengaluru
Worse, the report says, “Medium-sized cities have commissioners with 1.2 years of urban management experience, whereas large and mega cities have commissioners with 2.9 and 4.1 years respectively”, adding, “Commissioners in Ludhiana, Guwahati, Dehradun, Kanpur, Ranchi, Thiruvananthapuram and Chandigarh have less than a year’s experience in urban management.”
According to the report, “While it is true that 15 out of the 23 cities have access to a municipal cadre, the underlying rules are quite weak.” As against “robust and modern HR policies, municipalities lack normative standards for job roles, and clearly defined job descriptions covering both technical skills and managerial competencies.
Pointing out that mayors and councils in India’s cities are “toothless”. The report states, “They don’t have full decision-making authority over critical functions and services such as planning, housing, water, environment, fire and emergency services etc.”
Chennai
“Mayors and councils also cannot hire and fire their own management teams, severely constraining their ability to exact accountability for performance from city officials. They have limited say when it comes to investing or borrowing monies or finalising budgets”, the report says.
The report underlines, “Only four cities assessed can borrow without the sanction of state governments (with a debt-limitation policy), of which one is a medium sized city and three are large cities. Only seven cities can invest without prior state government approval, of which three are large cities and four are mega cities.”
“Only 11 out of 23 have full independence in budget-setting”, the report notes, adding, “Of these 11, one is a medium sized city, six are large cities and four are mega cities. All of the above have resulted in the municipality becoming a glorified service provider, far from a local self-government or a city government.”
The report regrets, “Parastatal agencies like the development authorities (which cover planning), water authorities or boards (that cover water and sewerage), transport corporations (that cover bus transport) report directly to state governments and to different departments/ministers within it.”
Pointing out that lack of transparency is the hallmark of Indian cities, the report says, “We find that 19 of the 23 Indian cities assessed are neither mandated to nor release basic yet important data sets in an open data format.”
Based on its analysis, the report gives Pune highest marks, 5.1 on a scale of 10, followed by Kolkata, Thiruvananthapuram, Bhubaneswar and Surat. Delhi ranks sixth, followed Ahmedabad and Hyderabad, while Bengaluru is ranked worse (3 out of 10). Even Bhopal, Jaipur and Patna rank higher.
However, according the report, out cities are “improving at a snail’s pace”, and their score between 3.0 and 5.1 is comparable with London and New York, which score 8.8, Johannesburg 7.6.

Comments

Uma said…
Not at all surprising. The babus only collect pay, which is from our money--with few exceptions--and the politicians who know even less, bully the ones who like to do something. A commissioner in Maharashtra might be suspended because he filed a FIR against a MLC for defaulting on loan payment without permission of the government!!!!

TRENDING

When democracy becomes a performance: The Tibetan exile experience

By Tseten Lhundup*  I was born in Bylakuppe, one of the largest Tibetan settlements in southern India. From childhood, I grew up in simple barracks, along muddy roads, and in fields with limited resources. Over the years, I have watched our democratic system slowly erode. Observing the recent budget session of the 17th Tibetan Parliament-in-Exile, these “democratic procedures” appear grand and orderly on the surface, yet in reality they amount to little more than empty formalities. The parliamentarians seem largely disconnected from the everyday struggles faced by ordinary exiled Tibetans like us.

Study links sanctions to 500,000 deaths annually leading to rise in global backlash

By Bharat Dogra  International opinion is increasingly turning against the expanding burden of sanctions imposed on a growing number of countries. These measures are contributing to humanitarian crises, intensifying domestic discord, and heightening international tensions, thereby increasing the risks of conflicts and wars. 

Dhurandhar: The Revenge — Blurring the line between fiction and political narrative

By Mohd. Ziyaullah Khan*  "Dhurandhar: The Revenge" does not wait to be remembered; it arrives almost on the heels of its predecessor, released on March 19, 2026, just months after the first film’s December 2025 debut. The speed of its arrival feels less like creative urgency and more like calculated timing—cinema responding not to storytelling rhythm but to the emotional climate of its audience. Director Aditya Dhar, along with actor Yami Gautam, appears acutely aware of this moment and how to harness it.

Beyond the island: Top mythologist reorients the geography of the Ramayana

By Jag Jivan   In a compelling new analysis that challenges conventional geographical assumptions about the ancient epic, writer and mythologist Devdutt Pattanaik has traced the roots of the Ramayana to the forests and river systems of Central and Eastern India, rather than the peninsular south or the modern island nation of Sri Lanka.

BJP accounts for 99% of political donations in Gujarat: Corporate giants dominate

By Jag Jivan   An analysis of the official data on donations received by national parties from Gujarat during the Financial Year 2024-25 reveals a staggering concentration of funding, with the Bharatiya Janata Party (BJP) accounting for nearly the entirety of the contributions. The data, compiled in a document titled "National Parties donations received from Gujarat during FY-2024-25," lists thousands of transactions, painting a detailed picture of the financial backing for political parties from one of India’s most industrially significant states.

Alarming decline in India's repair culture threatens circular economy goals: Study

By Jag Jivan  A comprehensive new study by environmental research and advocacy organisation Toxics Link has painted a worrying picture of India's fading repair culture, warning that the trend towards replacement over repair is accelerating the country's already critical e-waste crisis.

Captains extraordinaire: Ranking cricket’s most influential skippers

By Harsh Thakor*  Ranking the greatest cricket captains is a subjective exercise, often sparking passionate debate among fans. The following list is not merely a tally of wins and losses; it is an assessment of leadership’s deeper impact. My criteria fuse a captain’s playing record with their tactical skill, placing the highest consideration on their ability to reshape a team’s fortunes and inspire those around them. A captain who inherited a dominant empire is judged differently from one who resurrected a nation’s cricket from the doldrums. With that in mind, here is my perspective on the finest leaders the game has ever seen.

Swami Vivekananda's views on caste and sexuality were 'painfully' regressive

By Bhaskar Sur* Swami Vivekananda now belongs more to the modern Hindu mythology than reality. It makes a daunting job to discover the real human being who knew unemployment, humiliation of losing a teaching job for 'incompetence', longed in vain for the bliss of a happy conjugal life only to suffer the consequent frustration.

‘No merit’ in Chakraborty’s claims: Personal ethics talk sans details raises questions

By Jag Jivan  A recent opinion piece published in The Quint by Subhash Chandra Garg has raised questions over the circumstances surrounding the resignation of Atanu Chakraborty from HDFC Bank , with Garg stating that the exit “raises doubts about his own ‘ethics’.” Garg, currently Chief Policy Advisor at Subhanjali and former Secretary of the Department of Economic Affairs, Government of India, writes that the Reserve Bank of India ( RBI ) appears to find no substance in Chakraborty’s claims, noting, “It is clear the RBI sees no merit in Atanu Chakraborty’s wild and vague assertions.”