Skip to main content

RTI campaign reveals tribal woman waited for three months to get her thumb impression approved

RTI on Wheels in Banaskantha
By A Representative
Do the tribal people of Banaskantha district in Gujarat have to face official indifference towards getting simple formalities done for getting their subsidized ration from fair price shops? It would seem so, if impressions gathered during the latest campaign by the premier Gujarat body propagating the right to information (RTI), Mahiti Adhikar Gujarat Pahel (MAGP), are any indication. Currently on a tour of Gujarat’s eastern tribal belt for making RTI popular, the MAGP found exactly this when the RTI on Wheels reached the mamlatdar office at Bhabhar taluka in Banaskantha district, where tribals live.
Narrating one such experience, Pankti Jog, the activist who is leading the MAGP campaign, said, “It was 10:30 am, yet there was no one was in the office. The security personnel told us that all the saheb would reach the office about an hour late -- 11:30 am. To make use of our time, we went to the bus stand and decided to do a short outreach programme.”
“By the time we came back, we could see one of the two officials had come to office and were on sitting their chair. As they recognized us, chairs were offered to us, tea was ordered. One of them said, for some reason, they were a little late, though this was not the case generally”, Jog said, adding, “Meanwhile, we noticed one lady waiting outside the cabin of the deputy mamlatdar (food and civil supplies). She was sitting on the floor, while her son, around 14 years of age, was standing with two papers in his hand.”
Jog said, “I asked her what work she had in the office. She replied that her husband had migrated to another district, hence she was not getting her ration. The reason offered to her was that the husband’s thumb impression was required. She complained to us that she was not getting ration for the last three months as her thumb impression was not taken by the computer. She came to the office several times with the request to allow her to get ration and certify her thumb impression. Yet, no one was listening to her.”

Real face of voluntary disclosure under RTI
“This made me to turn to the official, and ask him to look into her problem. Looking at my camera, she was asked to be seated on the chair. A simple piece of information about how she could add her thumb impression to the computer data to access her public distribution system (PDS) ration was given to her after three long months! If we were not there, she might have been asked to pay Rs 50 or Rs 100 to do the job”, the activist said.
“Two days after the incident we got a phone call, and she was so happy. Finally she was able to get her ration! Who was this woman? One might wonder. Does that really matter? Name her as Bhikhiben, Kamuben or Somaben… She is one of the faces among thousands who have been denied ration! Gujarat has heavy migration ratio. People migrate when there are no local livelihood options. This period if very crucial, and families experience food insecurity. It is time when the government becomes more proactive to ensure families get their PDS quota”, Jog pointed out.
The RTI caravan, which she claimed was “getting very good response” and was also leading to “amazing impact” in the tribal area, was helping people connect with the RTI, motivating them to file RTI for seeking accountability from the government, she said, adding, "The RTI on Wheels visited government offices to checked the status of disclosures, discussed issues with officers, and gave them inputs on RTI”.
The Bhabhar mamlatdar office, interestingly, was found not following the RTI rules, which make voluntary disclosures mandatory. “As per section 4 of the RTI Act, information needs to be proactively disclosed – disseminated. A notice board was put inside the office (as seen in the photograph), but no information was provided on it, and Bhabhar was no exception,” Jog said.

Comments

Anonymous said…
I am aware of high credibility and the effective work being done under RTI Act by MAGP and many activist group. We must support them in whatever manner we can. One suggestion- some local volunteers at the village level and Taluka level may be trained to help the local needy people and if any problems, report to MAGP. Virani

TRENDING

NYT: RSS 'infiltrates' institutions, 'drives' religious divide under Modi's leadership

By Jag Jivan   A comprehensive New York Times investigation published on December 26, 2025, chronicles the rise of the Rashtriya Swayamsevak Sangh (RSS) — characterized as a far-right Hindu nationalist organization — from a shadowy group founded in 1925 to the world's largest right-wing force, marking its centenary in 2025 with unprecedented influence and mainstream acceptance. Prime Minister Narendra Modi , who joined the RSS as a young boy and later became a full-time campaigner before being deputized to its political wing in the 1980s, delivered his strongest public tribute to the group in his August 2025 Independence Day address. Speaking from the Red Fort , he called the RSS a "giant river" with dozens of streams touching every aspect of Indian life, praising its "service, dedication, organization, and unmatched discipline." The report describes how the RSS has deeply infiltrated India's institutions — government, courts, police, media, and academia — ...

Domestic vote-bank politics 'behind official solidarity' with Bangladeshi Hindus

By Sandeep Pandey, Faisal Khan  The Indian government has registered a protest with Bangladesh over the mob lynching of two Hindus—Deepu Chandra Das in Mymensingh and Amrit Mandal in Rajbari. In its communication, the government cited a report by the Association of Hindus, Buddhists and Christian Unity Council, which claims that more than 2,900 incidents of killings, arson, and land encroachments targeting minorities have taken place since the interim government assumed power in Bangladesh. 

Dalit woman student’s death sparks allegations of institutional neglect in Himachal college

By A Representative   A Dalit rights organisation has alleged severe caste- and gender-based institutional violence leading to the death of a 19-year-old Dalit woman student at Government Degree College, Dharamshala, Himachal Pradesh, and has demanded arrests, resignations, and an independent inquiry into the case.

From colonial mercantilism to Hindutva: New book on the making of power in Gujarat

By Rajiv Shah  Professor Ghanshyam Shah ’s latest book, “ Caste-Class Hegemony and State Power: A Study of Gujarat Politics ”, published by Routledge , is penned by one of Gujarat ’s most respected chroniclers, drawing on decades of fieldwork in the state. It seeks to dissect how caste and class factors overlap to perpetuate the hegemony of upper strata in an ostensibly democratic polity. The book probes the dominance of two main political parties in Gujarat—the Indian National Congress and the BJP—arguing that both have sustained capitalist growth while reinforcing Brahmanic hierarchies.

Gig workers’ strike halts platforms, union submits demands to Labour Ministry

By A Representative   India’s gig economy witnessed an partial disruption on December 31, 2025, as a large number of delivery workers, app-based service providers, and freelancers across the country participated in a nationwide strike called by the Gig & Platform Service Workers Union (GIPSWU). The strike, which followed days of coordinated protests, shut down major platforms including Zomato , Swiggy , Blinkit , Zepto , Flipkart , and BigBasket in several areas.

Epic war against caste system is constitutional responsibility of elected government

Edited by well-known Gujarat Dalit rights leader Martin Macwan, the book, “Bhed-Bharat: An Account of Injustice and Atrocities on Dalits and Adivasis (2014-18)” (available in English and Gujarati*) is a selection of news articles on Dalits and Adivasis (2014-2018) published by Dalit Shakti Prakashan, Ahmedabad. Preface to the book, in which Macwan seeks to answer key questions on why the book is needed today: *** The thought of compiling a book on atrocities on Dalits and thus present an overall Indian picture had occurred to me a long time ago. Absence of such a comprehensive picture is a major reason for a weak social and political consciousness among Dalits as well as non-Dalits. But gradually the idea took a different form. I found that lay readers don’t understand numbers and don’t like to read well-researched articles. The best way to reach out to them was storytelling. As I started writing in Gujarati and sharing the idea of the book with my friends, it occurred to me that while...

2025 was not just a bad year—it was a moral failure, it normalised crisis

By Atanu Roy*  The clock has struck midnight. 2025 has passed, and 2026 has arrived. Firecrackers were already bursting in celebration. If this is merely a ritual, like Deepavali, there is little to comment on. Otherwise, I find 2025 to have been a dismal year, weighed down by relentless odds—perhaps the worst year I have personally witnessed.

Celebrating 125 yr old legacy of healthcare work of missionaries

Vilas Shende, director, Mure Memorial Hospital By Moin Qazi* Central India has been one of the most fertile belts for several unique experiments undertaken by missionaries in the field of education and healthcare. The result is a network of several well-known schools, colleges and hospitals that have woven themselves into the social landscape of the region. They have also become a byword for quality and affordable services delivered to all sections of the society. These institutions are characterised by committed and compassionate staff driven by the selfless pursuit of improving the well-being of society. This is the reason why the region has nursed and nurtured so many eminent people who occupy high positions in varied fields across the country as well as beyond. One of the fruits of this legacy is a more than century old iconic hospital that nestles in the heart of Nagpur city. Named as Mure Memorial Hospital after a British warrior who lost his life in a war while defending his cou...

Urgent need to study cause of large number of natural deaths in Gulf countries

By Venkatesh Nayak* According to data tabled in Parliament in April 2018, there are 87.76 lakh (8.77 million) Indians in six Gulf countries, namely Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and the United Arab Emirates (UAE). While replying to an Unstarred Question (#6091) raised in the Lok Sabha, the Union Minister of State for External Affairs said, during the first half of this financial year alone (between April-September 2018), blue-collared Indian workers in these countries had remitted USD 33.47 Billion back home. Not much is known about the human cost of such earnings which swell up the country’s forex reserves quietly. My recent RTI intervention and research of proceedings in Parliament has revealed that between 2012 and mid-2018 more than 24,570 Indian Workers died in these Gulf countries. This works out to an average of more than 10 deaths per day. For every US$ 1 Billion they remitted to India during the same period there were at least 117 deaths of Indian Workers in Gulf ...